FAQ

Can I have all of my locks on my house use the same key?
Yes. In most cases you can keep your existing locks and we key them alike, We can make an assesment to to see if your existing locks are able to be keyed alike. If your existing locks are not compatible, you may need to purchase additional locks to accomplish your goal.
My keys were stolen, now I need to change my locks, Do I have to purchase new locks?
No. it is not necessary to buy new locks. Re-keying locks is usually significantly less expensive than replacing locks. Re-keying locks is something that should be done if you have moved into a new residence or lost a set of keys.
I have a lock with a number on it. Can you cut me a key?
Yes. In many cases keys can be made from the code number on the lock.
What is a Master Key?
A Master Key is created when a group of locks are “custom” coded so each lock uses a different key, but a combination is “added” so one key will open all locks. It is a myth that there exists a particular Master Key that will open all locks. In order to Master-key a group of locks the locks must all be made by the same manufacturer or at least have “common” Keyways. In a group of locks that are Master-keyed (MK) each lock is operable by both it’s own individual key and the Master-Key. Each individual key operates it’s own lock only. The Master-Key operates all the locks in the group. Other systems are also possible using sub-Masters, Grand-Masters, etc.
What areas do you serve?
Costa Mesa Lock & Key serves all of Orange County. If you would like to visit our shop, we are located at 1093 W. Baker St. in the city of Costa Mesa. (LINK TO CONTACT PAGE)
What are your hours of operation?
Our normal service hours are Monday – Friday 8:30am – 5:00pm. After-Hours service is available after 5:00pm and on the weekends.
I have a question that is not found here. Where can I go to get an answer to my question?
If you don’t see your question addressed in our Frequently Asked Questions section, please contact us and we will be happy to help you. Feel free to call us at 714-545-3246 or use our contact form to send us a question.